To reset your password, please proceed to our sign-in page and select "Forgot Password." Enter the email associated with your account and submit the form. You will receive an email notification within 15 to 30 seconds to update your password. If you do not promptly receive a password reset email, kindly check your spam/junk folder, as email providers may occasionally classify our emails as spam. You can assist in preventing this by marking the email as "Not Spam" and adding our email address to your contact list.

Please utilize our contact form to provide a comprehensive description of the issue you are experiencing. Kindly include details such as the make and model of the device you are using to access the site, the internet browser being utilized, the operating system (e.g., Windows, Mac, Linux, iPhone, Android, etc.), and, if possible, attach a screenshot illustrating the problem. If we are able to replicate the issue you're encountering, we will prioritize its resolution promptly.

At Vipnice, we are committed to equipping users with the necessary tools to make informed decisions about the individuals they choose to pursue dates and relationships with. While we do not routinely conduct background checks on users, we retain the right to do so. It is imperative that both parties engage in thorough screening processes before meeting and promptly cease communication with anyone they perceive as suspicious or engaging in illegal activities. Our goal is to cultivate a trusted community. To enhance safety measures, we urge all our users to report instances of misconduct, harassment, and any suspicious or inappropriate activities.

Keep your full name private. When engaging with someone online, refrain from using a username containing your first and last name. Opt for using only your first name or create an email account with a playful nickname. Embrace an air of mystery while establishing comfort with the other person.

Avoid intertwining online dating with social media. Resist using photos from your social media accounts in your online dating profile as they are easily traceable. Likewise, refrain from linking any online dating platforms to your social channels, as this is one of the quickest methods for someone to trace you and gain access to personal information about you, your friends, and family.

Get a glimpse of your date before meeting them in person. Members with verified profiles or VIP memberships highly value this feature. Virtually meeting before arranging in-person dates is both convenient and a secure way to interact between dates. There's no need to disclose your email, phone number, or social media handle—just enjoy quality face-to-face time with new acquaintances. For safety, remember not to share any personal information and be mindful of your surroundings, avoiding displaying private information in your profile picture.

Address uncomfortable conversations promptly and take necessary steps to block and report individuals who make you feel uneasy.

Exercise caution. Refrain from sending photos immediately; take the time to get to know the person you're conversing with. Avoid disclosing your phone number; utilize chat features instead. When discussing personal details, be cautious about revealing your location, recent events you've attended, your workplace, or any other information that could easily identify you. While it's likely you're conversing with someone in the vicinity, it's prudent to prioritize safety until certainty is established.

Never provide anyone with money or financial information online. This principle extends beyond online dating to encompass all your online activities.

Keep your residence and living arrangements private. Never divulge your physical address or arrange for someone to meet you there. If meeting in person, opt for popular, public venues. Consider having a companion with you or sharing your date's location with a friend.

Choose public meeting places. Avoid meeting an online date at their vehicle, in parking lots, motels/hotels, or any location where swift and safe departure isn't possible. Trust your instincts; if you feel uncomfortable at any point, exit the situation promptly. Consider carrying pepper spray as an additional safety measure.

Be vigilant with your alcohol consumption. Monitor your drink closely, as date rape drugs are easily administered without altering the drink's taste or appearance. Keeping your drink within sight at all times is essential for your safety.

Arrange your own transportation to and from the date. Drive your car, utilize public transportation, call a friend, or use a ride-sharing app. Ensure you return home safely without accepting a ride or walking with your date, as this could inadvertently reveal your residence and lead to undesirable outcomes.

Always carry sufficient cash or a credit card to cover unexpected expenses. Being prepared with funds ensures you're equipped to handle any unforeseen circumstances, providing peace of mind during your date.

· No solicitation for sex or engagement in illegal activities.
· Prohibition of links, duplicate, or copyrighted content.
· Avoidance of any mention of monetary amounts.
· Restriction on commercial or promotional content.
· Strict prohibition of sexually explicit content.
· Prohibition of photos containing children or minors.

All members can take comfort in the assurance that their profiles remain entirely private. Whether logged in or not, only fellow members have access to view your profile. For any account-related inquiries, please don't hesitate to reach out to our support team.

Your account may have been suspended due to detected suspicious activities. Suspension entails that while your profile information and photos remain saved, your account is fully disabled and concealed. Messages directed to your account can still be sent but cannot be accessed until the suspension is reviewed and lifted by our support team. Reasons for suspension may include:

· Use of sexually explicit or vulgar language.
· Inclusion of sexually explicit content in your photos or profile.
· Engagement in abusive conduct or use of abusive language.
· Receipt of multiple reports from members regarding your profile.
· Promotion or advertisement of a business.

We uphold a zero tolerance policy concerning the following:

· Utilizing our platform to promote, solicit, or engage in prostitution.
· Scamming individuals for monetary gain.
· Soliciting passwords and other identifying information for unlawful purposes.
· Establishing a Sugas profile under the age of 18.
· Involvement in any activities related to individuals under the age of 18.
· Disputing a payment on your credit card statement.

We retain the right to suspend accounts for any reason we consider appropriate. Please note that any breach of the aforementioned terms forfeits the possibility of a second chance.

· Repetitive or duplicate information.
· Disclosure of contact information (last name, phone number, social media usernames, email address, etc.).
· Inclusion of links to other websites.
· Solicitation for sex or inclusion of sexually explicit text.
· Mention of specific monetary amounts.
· Engagement in any form of commercial activity.

You can readily block a user either from their profile or within your conversation by selecting the "Block" option under the "three-points" icon. This action ensures that you will no longer receive communication from or encounter them on the platform. In cases where numerous users block or report an individual for inappropriate behavior or spamming, we promptly suspend their account for further evaluation. In the rare circumstance that the user creates another account and persists in bothering others, we are committed to implementing advanced measures to effectively remove them from the platform.

Once you have blocked another member, they will be unable to message you, view your profile, or encounter your profile in their search results.

We kindly ask for your patience as photos and profiles enter the approval process in the order they were received. Typically, this process takes approximately 24 hours. However, during periods of high volume, it may extend to 48 hours. If your profile is incomplete and you are not a VIP Member, please ensure that you complete your profile before your photo(s) enter the approval process. Thank you for your understanding.

If you discover that someone is using your photo on the website without your consent, please request the removal of the photo/profile by contacting customer support. Kindly provide your email address so we can reach out to you if further information is needed. For instance, we may require a copy of a government-issued identification or other evidence to verify that the photo belongs to you. Thank you for your cooperation.

As a VIP member, you'll enjoy numerous privileges, including priority placement at the top of all lists and searches. Your profile will be distinguished with the "VIP" label, garnering enhanced visibility. Additionally, VIP members receive personalized recommendations on their Dashboard each time they log in or access their account. Apart from these perks, being a VIP member signifies to members that you are a genuine and committed participant in our community.

Verotel is an online credit card payment processing specialist which enables companies to safely accept online payments. Verotel is a convenient, easy-to-use, and secure way for individuals and businesses to send and receive money online for goods, services, charitable donations, and so forth. It's also a full-service operation that provides front-end and back-end solutions to increase growth and revenue for merchants.

Firstly, ensure that all credit card or debit card information, including the card number, expiration date, CVV, and billing address, is accurate. Attempt the payment again after verifying this information. If the payment is still unsuccessful, wait for 15 minutes before trying again. This helps eliminate the possibility of the payment being blocked due to security measures aimed at preventing accidental payments.

If the issue persists, you may contact your bank and request that they allow the next payment attempt to go through or try using another credit/debit card.

Vipnice provides recurring memberships that renew at various intervals. You have the option to subscribe to a monthly, three-month, or six-month recurring membership. For instance, if you subscribe to a three-month membership today, your debit/credit card will be charged today and then exactly every three months thereafter until or unless you choose to cancel.

We advise enthusiasts of the platform not to cancel their subscription, as prices for new subscribers may increase in the future.

Currently, there is no option to pause your subscription to Vipnice. However, if you need to take a break, you can easily cancel your subscription by visiting our Payment Gateway Verotel. On this page, you can cancel your subscription package at any time.

Please be aware that disputing a charge because you forgot to cancel your subscription for the next month will result in your identity being permanently banned from the platform. Banks often encounter difficulties with disputes, and we prioritize our relationship with our bank. Therefore, we will vigorously contest and successfully resolve 100% of all disputes.

To allow you more time to focus on finding your match and less time on managing payments, your subscription will be automatically renewed at the monthly rate until you decide to cancel your VIP membership.

Your account will revert back to its default state, and you will not be able to view your conversations until you resubscribe. However, rest assured that no data is ever lost unless you decide to permanently close your account. You can resubscribe at any time using the same account with an expired subscription and still retain all your data.

If you are a paid member, you may cancel your paid subscription by visiting here your Verotel billing account.

We enforce a strict no refund policy. Our platform is transparent and forthright about its offerings, and therefore, we do not accommodate any refund requests. Recurring subscriptions can be easily canceled from your account at any time, ensuring you will no longer be billed for any further payments. We advise enthusiasts of the platform against canceling their subscription, as prices for new subscribers may increase in the future.

To hide your profile, simply navigate to your account profile and select the "Hide Profile" option. This action will render your profile invisible, making it appear as though it does not currently exist anywhere on the platform.

If necessary, you can delete your account by following this link (you must be logged in). Please note that if you choose to delete your account, you will need to create a new account and subscribe to your preferred membership again if you decide to return to Vipnice in the future. Alternatively, if you prefer to simply hide your profile from all members and searches, you can do so by accessing your account settings and selecting the "Hide Profile" option. This will make your profile appear as if it does not currently exist.

Please be aware that by permanently deleting your account, you acknowledge that you will lose any unused time remaining on your subscription. Vipnice adheres to a strict policy of no refunds on any subscription packages.

This platform offers successful individuals and attractive men and women an elegant avenue for connecting, fostering friendships, kindling romance, engaging in dating, and nurturing relationships, and nothing beyond that. We maintain a zero tolerance policy against any member attempting to solicit escort, prostitution, or other legal services. The terms "dates," "dating," and "relationships" are to be interpreted in their literal sense. Any user seeking prostitution or adult escort services from a member is on the wrong website.